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Review Workflows

Send documents for review and track approval status.

Review workflows require a Pro plan or higher.

Overview

Review workflows let you request feedback and approval from colleagues, clients, or external reviewers. Reviewers receive a secure link to view the document and submit their decision—no account required for external reviewers.

Creating a Review Request

Open the Document

Navigate to the document you want reviewed.

Click Send for Review

In the toolbar, click ShareSend for Review.

Add Reviewers

Enter reviewer details:

  • Email address - Where to send the invitation
  • Name - Displayed in the review interface
  • Permissions - What they can do (comment, annotate, approve)

Set Options

Configure the review:

  • Subject - Brief description of what’s being reviewed
  • Message - Instructions or context for reviewers
  • Deadline - Optional due date for responses

Send Invitations

Click Send to email review invitations to all reviewers.

Reviewer Permissions

Control what each reviewer can do:

PermissionDescription
Can CommentAdd and reply to comments
Can AnnotateAdd highlights, shapes, and other markups
Can ApproveSubmit approval decision (Approve/Reject/Changes Requested)

External reviewers (without Penvio accounts) access the document via a secure link. They can only access the specific document they were invited to review.

Review Statuses

Request Status

StatusDescription
PendingWaiting for reviewers to respond
In ProgressAt least one reviewer has viewed
CompletedAll reviewers have submitted decisions
CancelledReview was cancelled by the sender

Reviewer Status

StatusDescription
PendingHasn’t viewed the document yet
ViewedHas opened the document
CompletedHas submitted a decision

Review Decisions

Reviewers with approval permission can submit:

DecisionMeaning
ApprovedDocument is acceptable as-is
⚠️ Changes RequestedNeeds modifications before approval
RejectedDocument doesn’t meet requirements

Each decision can include a note explaining the reasoning.

Reviewer Experience

When reviewers click the email link:

View Document

The document opens in a dedicated review interface.

Review Content

Scroll through pages, zoom in/out, and examine the document.

Add Feedback

If permitted, add comments or annotations directly on the document.

Submit Decision

If approval permission is granted, select a decision and add optional notes.

Confirmation

A confirmation screen shows the review was submitted successfully.

Tracking Reviews

Monitor review progress from the document:

  1. Open the document
  2. Click ShareReview Status
  3. See all reviewers and their status

Review Dashboard

The dashboard shows:

  • Total reviewers
  • Pending responses
  • Completed reviews
  • Breakdown by decision (approved, rejected, changes requested)

Managing Reviews

Resend Invitation

If a reviewer hasn’t responded:

  1. Open the review status
  2. Find the reviewer
  3. Click Resend Invitation

A new email is sent with a fresh access link.

Cancel Review

To cancel a pending review:

  1. Open the review status
  2. Click Cancel Review
  3. Confirm cancellation

Cancelling a review invalidates all reviewer links. Reviewers will see an “expired” message if they try to access the document.

Update Deadline

To change the review deadline:

  1. Open the review status
  2. Click Edit
  3. Update the deadline
  4. Save changes

Reviewers are not automatically notified of deadline changes.

Email Notifications

Penvio sends emails for review events:

EventRecipients
Review invitationReviewers
ReminderReviewers (manual trigger)
Review completedDocument owner
All reviews doneDocument owner

Best Practices

For Senders

  1. Clear subject lines - Help reviewers understand what they’re reviewing
  2. Helpful messages - Provide context and specific areas to focus on
  3. Realistic deadlines - Give reviewers adequate time
  4. Right permissions - Only give approval rights to decision-makers
  5. Follow up - Resend invitations for overdue reviews

For Reviewers

  1. Review thoroughly - Check the entire document before deciding
  2. Use comments - Explain specific concerns or suggestions
  3. Be timely - Respond before the deadline
  4. Clear decisions - Choose the decision that best fits your assessment
  5. Helpful notes - Explain your reasoning in the decision note

Security

Review workflows are secure:

  • Unique tokens - Each reviewer gets a unique, secure access link
  • Token expiration - Links expire after a set period
  • Audit trail - All review activity is logged
  • Permission enforcement - Reviewers can only perform permitted actions
  • No account required - External reviewers don’t need to create accounts

API Access

Manage reviews programmatically:

POST /api/documents/{id}/reviews { "subject": "Q4 Report Review", "message": "Please review the quarterly report", "deadline": "2024-02-15T00:00:00Z", "reviewers": [ { "email": "reviewer@example.com", "name": "John Reviewer", "canComment": true, "canAnnotate": true, "canApprove": true } ] }

Next Steps

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